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After installing NVivo, you have a limited amount of time before you are required to ’activate’ the product. Product activation is a simple and secure process that ensures only valid licenses are used to operate the software.
If your installed software has not been activated, you will be reminded to activate when you launch NVivo.
What do you want to do?
Select Activate via Internet.
NOTE If you need a user name and password to access the Internet on your network, you may be prompted to enter your network credentials (user name and password) when activating NVivo. Contact your network administrator if you have any difficulty with your network credentials.
If you want to activate NVivo by email, use this procedure to first generate an activation request, send the request to QSR International, and then enter the activation key supplied by QSR.
NOTE If you always access email using an Internet browser (web mail), you cannot activate via email.
Click the File tab, point to Help, and then click Activate License.
Select Activate via Email.
Enter your details. Fields marked with an asterisk (*) must be completed.
Click the Generate button to create an Installation Key.
Click Send. NVivo will generate an activation request email using your default mail client. Send this email to QSR International.
After QSR has processed your request, and sent you an activation key, you can activate your NVivo software—refer to Enter an activation key sent to you by QSR for details.
If you want to activate NVivo via mail, fax or phone, use this procedure to first generate an activation request, send the request to QSR International, and then enter the activation key supplied by QSR.
Click the File tab, point to Help, and then click Activate License.
Select Activate via Mail/Fax or Phone.
Enter your details. Fields marked with an asterisk (*) must be completed.
Click the Generate button to create an Installation Key
Click Print to print the NVivo Activation Request Form. Contact QSR International using the details provided on the form.
After QSR has processed your request, and sent you an activation key, you can activate your NVivo software—refer to Enter an activation key sent to you by QSR for details.
When you activate by email, mail/fax or phone, QSR International will validate your activation request and send you an activation key. To activate NVivo using this key:
Click the File tab, point to Help, and then click Activate License.
Select Activate via Email, Mail/Fax or Phone.
In the Activation Key field, enter the activation key you received from QSR International.
Click Activate.
You may want to deactivate the NVivo license on a particular computer. For example, if you get a new computer, then you should deactivate the NVivo license on your old computer, before installing and activating NVivo on your new computer.
Ensure that you are connected to the Internet.
If you have an NVivo project open, you must close the project before you can deactivate the license.
Click the File tab, point to Help, and then click Deactivate License.
Click Yes to confirm.
NVivo deactivates the license and displays a message to confirm that the license has been deactivated.
Click OK.
The NVivo application automatically closes.
NOTE
If you need a user name and password to access the Internet on your network, you may be prompted to enter your network credentials (user name and password) when deactivating NVivo. Contact your network administrator if you have any difficulty with your network credentials.
If necessary, you can re-activate a deactivated license. Simply launch NVivo and then activate the license.